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Game crashes shortly after showing the splash screen

If you are running Windows 7 please ensure you have the latest Windows update (more specifically the following update - http://support.microsoft.com/kb/2670838). To check if you have the latest Windows Update click on the Start button, select 'All Programs' and near the top you'll find an option for 'Windows Update'. If your still experiencing problems after doing this or your not on Windows 7 please submit a support request.

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Comments

  • Avatar
    K3vlar

    Hmm interesting turn of events... Despite of the comments i updated my windows with the essential updates, then installed this update http://support.microsoft.com/kb/2670838 and it woks.. Sometimes it crashes but it woks

  • Avatar
    U-max1986

    Hey Guys. I´ve had the same Problem... carmageddon crashed during showing the Max Splash logo. My System is a Windows 7, 64bit. I made the whole Windows updates and it were really a lot because before i made my Windows new. But the Promblem was still actual. In between i installed some other programs which needed "Java" to get started.
    Now, no 5 minutes ago i tried to start Reincarnation for fun... cause i still thought it won´t work... But then.... Taaadaaaa :D It works! Maybe thats one Thing why Carmageddon made These mistakes i´m not sure... but it´s a try...

    Maybe this could help some Carma Fans. Peace

  • Avatar
    ZenithDvZ

    @U-max1986 - Hey man, thank you for the post. I am trying to fix the problem as you indicated, but you mentioned that you installed some other programs which needed Java to get started. What are these other programs and are they possibly linked to the solution? Also I am having problems updating from the windows site. Does someone know if the updates are available somewhere else on a legitimate website?

    Thanks in advance!! :)

  • Avatar
    daghef

    I've installed newest Java JRE 32/64 bit (8.40) and still CR is crashing... U-max1986 probably resolved the issue by installing windows update kb2670838 and restarting windows... for me that update helped too but I had to uninstall it because of broken light effects in Red Faction Guerilla with this update... :( A lot of players complain about this update... a lot of games is broken when this update is installed :(

  • Avatar
    dragonascred

    maybe problem with some manufacturer?i have amd cpu, asus motherboard and msi/amd graphic

    win 8.1 fully updated, java and flash player installed

  • Avatar
    U-max1986

    @ Zenith Dvz:

    For what i needed Java were music programs... So i can't believe they stand in any relationship to Carma.
    It's strange. I swear, Windows 7 was fully updated, incl restart and it didn't work. ( only Thing i did Not install were 34 Language packets ).

    After that in course of the Day i installed Java and a missing driver for my Bluetooth Controller which can't stand in any relationship to Carma too. Thats what I did.... Not more, not less. In my Case it works...

    Got my Win 7 Updates about the Start Button, Programs, Windows Update... and let it search.

    Hope you got it and it works. Greetz

  • Avatar
    Wintch

    Didn't change anything. Just restarted windows and it worked. No updates from Carmageddon or for windows. Anything at all, but i just works

  • Avatar
    ZenithDvZ

    Guys I fixed it!!
    I had various problems with downloading the necessary Windows 7 Updates as suggested by the dev's. So I found a way to download the legitimate windows 7 updates manually and you can avoid certain redundant updates too. Follow Brian and Britec's steps at the link - https://www.youtube.com/watch?v=01dFJey0d3k

    I hope this helps you as it helped me. Unfortunately you have to run each separate update manually, which I found to be time consuming.

    CARMAGEDDON IS LOOKING GREAT!! Thank you to the Dev's and keep up the good work with improving the game.

  • Avatar
    daghef

    @ZenithDvZ

    HUGE request -> please confirm that U can play CR WITHOUT installed KB2670838 after manually chosen updates to install ??? if You installed it however -> this tut. is totally useless for me.. because I play games which with this update are broken...

  • Avatar
    ToMareAvatar

    Hello guys! Thanks you all for the interest, now I've finished to install all the main windows updates (after clean Windows 7-64bit installation) and the famous KB2670838 and now I can play CR again!!!!
    I guess something's gone wrong with the last week CR update, but I can't say what caused the issue because all was up to date, windows, drivers and programs too...

  • Avatar
    ZenithDvZ

    @daghef - I confirm that the KB2670838 was not included in the updates. It wasn't even on the list that I selected from. You can just make sure to deselect it if it appears on your update list when using the program.

    Hope it helps. Good luck!!

  • Avatar
    daghef

    @ZenithDvZ

    Which UL did You used in The program ? I used "Windows 7 Service Pack 1 x64 2015-03-01" and in my list there IS an "EVIL UPDATE" ("Non-Security" category) which totally breaks light effects in my "Red Faction: Guerrilla" (translucent light sources :/ and not working ambient occlusion)

    Are You 100% sure You do not have installed that update ? Not listed on windows installed updates list in system panel -> program & functions ?

  • Avatar
    JaK3px

    To dev team: base system, base system, base system!!!

    ...no SDK fancy updates on dev. machines please!!!!

  • Avatar
    kangax

    game worked in windows 8 laptop but doesn't work in my desktop win 7 sp1 pc! I don't want to install any new windows update. No other game wants this, why this good old game does?! Please fix the issue as soon as possible.

  • Avatar
    Mololo

    Works on my Win7 notebook, still crashes on startup on my 100% updated Windows Vista 64.

  • Avatar
    ToMareAvatar

    I've noticed that if you don't install the KB2670838 update you can't run CR...
    However I play many and many games, in origin, steam and other platforms, and I have no problem after this "hell" update... I hope this can be helpfull to you!

  • Avatar
    MaffiLu

    Looks like the devs have decided to not support Win Vista anymore.
    A shame, because i can not use Win7 due to a bug in the OS that wont work well with multiple monitors which is important to my workflow.
    Ah well, at least i only paid 20 bucks, a small consolation :'(

  • Avatar
    kangax

    what a ridicilous solution! even money suckers like ubisoft and ea dont force users to install any windows updates! i suppose this is a development bug/error and developers can fix this with some code tweak. you cant force users to install a windows update. please fix this problem with quick update!

  • Avatar
    excursion

    No joy here. The microsfot patch has nothing to do with the problem. Always had the patch installed and I am receiving the same error. Submitted DX DIAG file. seems like a dependency issue.

  • Avatar
    Mololo

    Fixed mine.
    By purchasing and installing Windows 8.1 which is something I din't do with this in mind, of course, but there it goes as a fix. :-/

  • Avatar
    NecroLeader

    Well... im in the 2nd comment about 1 month ago...

    I know this is in beta so i dont expect the final solution right now... but there is 1 month since i reported the CTD and we got no answer or fix...

    Is someone rly reading this? there is no answer more than the users working by themselves, AND i still cant play...

    I had the chance to play this in alpha, then beta patch with multiplayer (oh yes, multiplayer) came out and my happyness is rly trolled by this "support" thing...

    However, sorry for my english, im argentinian so this is not my 1st lenguage...

    Waiting and hoping to see a fix for this crap.

    Ty and greetings from Argentina.

  • Avatar
    daghef

    @NecroLeader there is official solution/fix but very annoying... in official FAQ You can read "if Your game is crashing on startup (win7)" please install all system updates (especially KB2670838 which can be installed after Service Pack 1)

    this update is modifying some stuff with directx handling by the system (unfortunately this "patch" causes problems with many old games not compatible with these changes - directx handling... like Red Faction: Guerrilla...for example) and authors of this game probably "will not go back" in code of CR so game would be playable back without KB2670838 :-/

  • Avatar
    kangax

    no other game has a requirement like this to run it. its a development problem. and should be fixed by a patch. if they wont and continue to tell install all updates, then its developers' laziness and I will tell everyone around me to not buy this game

  • Avatar
    taheen

    did all of the above upside down and inside out, followed all the instructions, reinstalled, installed, uninstalled .....

    Sort out or give money back.
    Disgrace

  • Avatar
    ThreeSon

    Considering the lack of responses from Stainless, I'd say it's pretty likely they're just going to ignore the problem, and those of us stuck with it are shit out of luck.

  • Avatar
    Jimbo

    Bought this game more then a month ago and it still doesn't work. Plz fix this problem! Due to upper comments I fully updated windows vista and tried a lot of things, but I can't make it to work. FIX THIS PROBLEM!!!

  • Avatar
    D_McCoy

    last update didn't fix this issue

  • Avatar
    dragonascred

    mine crashed afterevery race, now i can play many races one after another

  • Avatar
    duba82

    the game still freeze on splash screen; you are joking us with this windows update. What update need my Windows 8.1 PRO??? the problem isn't the game, but the launcher!!! it's a beta but we PAYED REAL MONEY! (and this seems a "0 DAY BUG")

  • Avatar
    SAMURAIZ

    the game still freeze on splash screen after release..... I tried to be fair and didn't want to leave negative review on steam for the game. I contacted the devs and told them my problem. I installed the outdated windows driver that messes with other games and it didn't work. I uninstalled and reinstalled 4 times still gives error on splash screen. I think now it is time for the negative review or fix this!!! New update after release fixed nothing!!

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