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Game crashes shortly after showing the splash screen

If you are running Windows 7 please ensure you have the latest Windows update (more specifically the following update - http://support.microsoft.com/kb/2670838). To check if you have the latest Windows Update click on the Start button, select 'All Programs' and near the top you'll find an option for 'Windows Update'. If your still experiencing problems after doing this or your not on Windows 7 please submit a support request.

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Comments

  • Avatar
    SMFSW

    Tried installing the update but says it doesn't apply to the system (Win7 6.1 7600 fully updated).

    In the log, game crashes when loading graphics.
    In the background, two boxes opens with error messages.

    If this can be of any help, I was able to launch and play all the alpha versions. It's the first time I experience a crash at launch...

  • Avatar
    NecroLeader

    Like SMFSW, i was able to play the game in alpha version, now i cant. :D

  • Avatar
    Mololo

    Mine crashes with the splash screen as well, but I have Windows Vista.

  • Avatar
    Eladd

    Uninstall game. Delete all game content left behind. Redownload and it will then work. Did for me...

  • Avatar
    Mololo

    I've uninstalled, deleted all folders and reinstalled three times without success

  • Avatar
    aedelred

    I too am experiencing this crash. I have attempted to install this system update but experienced the error that it "does not apply to your system". Uninstalling and re-installing after deleting the folder content does not work either. This only occurred after the last update of Carmageddon via Steam. The latest version does not seem to work for me where previous versions have.

  • Avatar
    NecroLeader

    Updated 18/02/2015 (313,1 MB more or less)

    Still showing the funny error at Splash screen

  • Avatar
    rewfus82

    Hear me out guys... try this and see if it works.

    1. Run Windows Update
    2. Install all essential updates.
    3. Repeat steps 1 and 2 until no new updates are found
    4. Download this specific update and install - http://support.microsoft.com/kb/2670838
    5. Repeat Steps 1 and 2 until no new updates are found
    6. Enjoy Carmageddon
  • Avatar
    Spliffmeister

    updated all the bits ==> KB2670838 update doesn't apply to the system
    previous versions worked like a charm
    still crashes at splash screen...

  • Avatar
    Audiobox

    I have the same issue as everyone else. Did updates, uninstalled and re-downloaded. And still the same issue. My computer is pretty much in a clean boot so nothing really program wise to interfere.

  • Avatar
    kaleb3162

    i cant log in. 25$ and only can see the max face...

    Windows 7 fully updated.

  • Avatar
    rewfus82

    Seriously guys, read my response. I know you all think you're completely updated but you're not. Run windows update again. Then again. Then again. Keep downloading the updates and keep searching for new ones. THEN YOU GO TO http://support.microsoft.com/kb/2670838

    You may or may not need to install that update.

  • Avatar
    rewfus82

    Literally, unless you are subject to something like 180 instances of an update... you are not fully updated from release to current on windows 7

  • Avatar
    BigDonnie

    Game constantly crashing for me too. Haven't ran it once yet. Same as the other guy said that 2 boxes appear in the beginning. Running windows 7 and everything full updated. Please fix asap

  • Avatar
    Mololo

    My problem is with Windows Vista not with Windows 7

  • Avatar
    MrMaynard

    Just did the both uninstall and re install twice, all updates mentioned, and still crashing at the Splash screen.

    Speccy results here:
    Operating System
    Windows 7 Ultimate 64-bit
    CPU
    AMD FX-8350 32 °C
    Vishera 32nm Technology
    RAM
    8.00GB Dual-Channel DDR3 @ 666MHz (9-9-9-24)
    Motherboard
    Gigabyte Technology Co., Ltd. GA-78LMT-USB3 6.0 (Socket M2) 30 °C
    Graphics
    HP w2408 (1920x1200@60Hz)
    3072MB ATI AMD Radeon R9 200 Series (Sapphire/PCPartner) 31 °C
    Storage
    74GB Western Digital WDC WD800JD-75MSA3 ATA Device (SATA) 36 °C
    465GB Seagate ST500DM002-1BC142 ATA Device (SATA) 29 °C
    465GB Seagate ST500DM002-1BD142 ATA Device (SATA) 23 °C
    15GB PNY USB 2.0 FD USB Device (USB)
    Optical Drives
    HL-DT-ST DVDRAM GH24NS95 ATA Device
    Audio
    AMD High Definition Audio Device

  • Avatar
    kaleb3162

    i updated all and still the same problem.

  • Avatar
    Owen

    I had this issue. I got the "update doesn't apply to this system" as well.

    Fixed that by downloading service pack.

    Once service pack installed, it installed the windows update.

    Game worked. =)

  • Avatar
    KeezoKilla_

    which service pack did you install Owen ?

  • Avatar
    ThreeSon

    It's ridiculous that we are required to install this Windows update to play the game. I have specifically uninstalled this update in the past because it causes massive problems with other applications (for examples see:
    https://answers.microsoft.com/en-us/windows/forum/windows_7-windows_update/kb-2670838-the-evil-update/08bfdb2b-6896-4c34-89c2-16896a25dc3d
    http://forums.cnet.com/7723-6132_102-588559/be-careful-about-new-platform-update-kb2670838/
    http://www.infoworld.com/article/2609862/microsoft-windows/-blurry-fonts--bug-kb-2670838-persists-with-ie11-and-windows-7.html)

    So is Stainless now telling me that I cannot play C:R unless I install this crap update?

  • Avatar
    Mololo

    Uninstalled. Deleted every folder and file. Updated windows, checked for updates, checked that Windows update works. No more updates availiable. Reinstalled. Crash still happening. I have Windows vista. I play contemporary new games at 1080p, so not a resources problem.

  • Avatar
    jusztin

    I got this for $30 and woke up and it's on sale for 15. I can't even run the game. I cannot install the most recent windows update either, just as others here. Please fix this. I would like to at least play the game... but can't run it even once.

  • Avatar
    SAMURAIZ

    same here.... I paid $30 just to see MAX face and an error!!!! tried everything above still not working (windows 7)

  • Avatar
    ZenithDvZ

    I have the same problem. I am super excited about the game guys, please attend to fixing this major problem so everyone can assist with perfecting one of the most legend game franchises ever. There has to be a way to solve this without having to ruin Windows 7 with the broken updates.

  • Avatar
    Spliffmeister

    Well, at least the update fixes the crash when loading the splashscreen.
    Now it just keeps loading...

  • Avatar
    Mololo

    On my side, the crash remains exactly the same. (I'm the windows Vista dude)

  • Avatar
    Wintch

    Win7 64 bits, all updates including the one mentioned here. After last carmageddon and windows updates (hours ago), i started seeing crash message on startup.
    Please just release linux version and let's forget about all this mess :) I will play android version until then...

  • Avatar
    ToMareAvatar

    Hello!

    With the open beta release i've installed the microsoft KB update for windows to solve the BUGGER ERROR, and all works fine till the last CR update, now i can't play it anymore!

    On startup a windows pop-up appears:
    (Microsoft Visual C++ Runtime library)

    Runtime error!
    Program:
    C:\Program Files (x86)\Steam\SteamApps\common\Carmageddon_reincarnation.exe
    This application has requested the Runtime to terminate it in an unusual way.
    Please contact the application's support team for more information.

    I've spent about 4-5 hours reading in the forums (here and in the steam ones) and I didn't found a solution.

    I've tried to verify the game cache (no errors was found)
    downloaded & installed all the windows updates
    reinstalled .net framework (updated 4.5.1), reinstalled visual C++ library (VCredist 2012 x86 & x64)
    deleted CR directory (both the path on the document one) and downloaded it again 10.6 GB: and it still doesn't start!!!

    I'm very lamed about it. Please help me! Thanks...

  • Avatar
    dragonascred

    what about w8 users with same issue?i have w8.1 pro 64 bits fully uploaded, and my game still freeze after every race, when i click continue, if i click retry everything goes fine, sometimes the game crash in middle of a race and close itself

  • Avatar
    D_McCoy

    same here. Win 7 x64. C'mon guys, I bought this game on Tuesday, it has been 3 days and no fix

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